Genoa-Barcelona Ferry

Booked on line, very easy clear booking experience

Simple process

The website is very easy to understand

Quick and easy

The website is easy to navigate and purchasing process is simple and fast. I will use them again.

Extras a bit dear.

I thought the extras a bit dear. The cancellation insurance - per person! The day cabins.

cheaper deals!

awesome, found even cheaper deals!

Buying ticket online simple

Easy, fast to buy a ticket. However did not show what currency of the ticket until time to pay.

très bien organisé.

Très bien, attention monnaie = US dollars et paiements avec carte de crédit uniquement!!

Я только купил билеты.

Я только купил билеты на паром,который будет через почти два месяца

Enjoyable experience,first class customer service

I had trouble with internet connections dropping out whilst attempting to book ferry tickets to Macau from HKIA,I was in Japan at the time ,I thought I had succeeded however I was informed that the booking was not confirmed . I would like to thank Jamie Dale for his perseverance and getting the tickets emailed to me . I would also like to thank the Customer Service in Macau outer port for ensuring our check in was completed correctly ,and for informing us about the tax refund ! (we had a bit of confusion initially ) and enjoyed a smooth crossing and indeed an enjoyable journey.

Easy n comfortable to purchase on line

Yes

Fast, straightforward and efficient

Easy to use and understand. Fast, efficient and definitely good. I will be using this service again.

easy booking

We haven't actually taken the ferry yet so I can't say that it all works, but the selection and booking process was ferry clear and easy. It was especially easy to backtrack and explore changes without filling out entirely new information.

Good service.

Good service. But you need to improve payment confirmation at checkout page. It loads in iframe. Looks not nice. Also, frontend is a bit old. It uses page refresh many times. It could be better to refactor it in Angular4.