brittany_ferries_normandie

Normandie

Operated by Brittany Ferries on the Caen Portsmouth route

Commissioned by Brittany Ferries in 1991, the Normandie is named after the French region of the same name and decorated in traditional Norman style and colors, and features first-rate on-board facilities including excellent dining, shopping and live entertainment.

Onboard Cabins / Reserved Seating

The Normandie offers passengers a choice of over 200 cabins all of which are en-suite and air conditioned. Soap and shower gel are also provided in case you want to freshen up and you'll also find at least 1 plug socket to use or to charge any electrical appliances that you may have.

Reclining seats provide a great value option for overnight crossings and additional comfort to your day sailing. The reserved seating lounges are located towards the front of Normandie on deck 7 and all lounges have large windows offering panoramic views.

Onboard Food and Drink

There's plenty of choice for eating and drinking onboard including the main restaurant - Le Deauville Restaurant & Bar, a self service restaurant - Riva Bella a Coffee shop - Le Pays d'Auge Café and Le Derby Bar.

Purchases made on board may be paid for in Euros or Sterling. Payment can be made in cash, by credit or debit card. Prices are shown in both currencies and you can combine different payment methods.

Onboard Shopping

The boutiques are on decks 7 and 9 and offer a fine range of spirits, wine, tobacco, perfumes & cosmetics, leather goods, confectionery, toys, fashion, decoration, souvenirs, newspapers, games, cameras, sunglasses, jewellery.

Additional Onboard Facilities

Normandie features plenty of deck space so you can stretch your legs and and enjoy a calm spot to relax, while enjoying the sea air and incredible views, particularly when entering or leaving the port. Sun decks are on decks 8 and 9.

There's also Wi-Fi internet access (not free), a baggage room to leave your luggage, a Bureau de Change, baby changing facilities, games room, video games room and slot machines, seasonal Caberet (DJ, Magician, Live Band) and 2 cinemas.

Travelling with Children

Young children can enjoy fun and games in the playroom on deck 9 or during the peak season they can take part in the special entertainments programme and enjoy everything from games to treasure hunts.

Accessibility

The ship is wheelchair friendly with specially adapted wheelchair accessible cabins. Disabled toilets are located on deck 7, 8, and 9 and all decks can be accessed by elevator.

Please Note: Whilst we have taken great care in making our Normandie guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.

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Normandie Reviews

4.3
out of 5

99% of our customers recommended this ship

  • General:4.3
  • Staff:4.5
  • Catering:4.0
  • Punctuality:4.4
  • Cleanliness:4.4
  • "good experience"

    travelled in comfort. The free wifi was not strong and I was unable to have the zoom meeting I had intended without significant interruptions

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    Reviewed by David who travelled with Brittany Ferries on Normandie

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  • "Best way to Europe in 2022"

    We've been to and fro to Europe several times this year with different airlines and ferry companies, and the trip with Brittany Ferries was definitely the best.

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    Reviewed by Anonymous who travelled with Brittany Ferries on Normandie

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  • "Portsmouth to Caen"

    Crossing out to France was delayed and very choppy,we had a cabin for the first time which was extremely comfortable for the two of us and very clean Return journey today 22 September was very comfortable and calm

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    Reviewed by Janet who travelled with Brittany Ferries on Normandie

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  • "Great sail "

    Really pleased with this crossing.  Left on time, smooth crossing & good choice of good & drinks onboard.  Cabin was very basic but ideal For a quiet place to have a nap or read. Loved the amount of outdoor seating & viewing areas.  Would definitely book with Brittany ferries again. 

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    Reviewed by S Lloyd who travelled with Brittany Ferries on Normandie

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  • "Delays and queues "

    We had no problems with our ferries but the on shore organisation left much to be desired. Outwards the ferry was over an hour late. We arrived on time, first in line then last on the ship and this last off. Extensive checks at customs. No problems in France outwards or onwards. But over an hour at customs in Portsmouth. Brexit??? 

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    Reviewed by Rod who travelled with Brittany Ferries on Normandie

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  • "Why can't they tell us?"

    I have travelled a lot on Ferries between France / Ireland / England & I find that in general everything is fine, the Normandy is starting to look a little tired, our return cabin had a leaky bathroom tap & a broken light switch but as we were only in there to sleep it was not a bother; We also found ourselves waiting for the cabin cleaning crew to finish before we were allowed into our rooms, but in their defence this has happened on other ships & other lines, so I am not blaming the Normandie for this..I am surprised they even have any crew after the FARCE that is BREXIT !

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    Reviewed by Geoffrey who travelled with Brittany Ferries on Normandie

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  • "Excellent start to a short break"

    Seamless operation. Food was very good and good value.

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    Reviewed by Tim who travelled with Brittany Ferries on Normandie

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  • "A good way to sail"

    We sailed on a Thursday afternoon at the end of the summer season as foot passengers. Weather conditions were fine with a very calm sea. Facilities at Ouistreham were good and access to the ship was made easy as there was a bus which had room for luggage and a lift to get on board. There is a designated storage area for luggage which was locked during the crossing. Arrival in Portsmouth was not so easy; foot passengers were the last to leave and disembarkation is via a set of steep ramps. The bus waiting to take passengers to the terminal building is not designed for luggage, pushchairs or people with mobility issues. Our sailing had been delayed and was late arriving so there weren’t many people around to help anyone with onward journey queries. My advice would be to ensure you know where you’re going when leaving the port as this not clear and there is little in the way of information to help. My recommendation to Brittany Ferries is let foot passengers off first as they are probably relying on public transport to reach their destination and these are time sensitive. . 

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    Reviewed by Caroline who travelled with Brittany Ferries on Normandie

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  • "My birthday trip to Normandy "

    We arrived at Portsmouth we got there a bit early for our crossing had a bit of a delay but not to long. The bike were all tied down we had a good crossing and arrived almost on time we got off without any problems 10out of ten to everyone of the staff on board 👍

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    Reviewed by Steven who travelled with Brittany Ferries on Normandie

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  • "Excellent service "

    Although we were late leaving the crossing was very smooth and the staff very helpful. 

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    Reviewed by Peter who travelled with Brittany Ferries on Normandie

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  • "Caen - Portsmouth"

    Ship

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    Reviewed by Claire who travelled with Brittany Ferries on Normandie

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  • "Portsmouth to Caen"

    Overall our journey was enjoyable, but we did have an issue with reserved seating. Each time a family left their seats, passengers who had not paid for reserved seating would quickly jump into the seats, resulting in countless confrontations throughout the journey. On one occasion I saw an elderly couple come back to find people in their seats, and rather than face the confrontation they walked away. At one point during our journey a member of staff did check tickets, but the passengers who didn't have reserved seating just left and came back once the check had finished.

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    Reviewed by Anonymous who travelled with Brittany Ferries on Normandie

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  • "Family holiday"

    On bioth crossings the boats were clean and comfortable, although finding somewhere for a family of 4 to sit in the way back was a little tricky due to it being so busy. Staff were friendly and helpful, and remained cheerful, despite an obvious full on workload. Food and drink options were good, although a latte coffee would have been much appreciated! On the return ferry we were sat in the cafe area and the ferry was incredibly busy, we were so impressed with the serving staff, they quite literally did not stop the whole trip as there wad not 1 lull in people queuing, but they remained happy and courteous throughout. The only negative wad that both sailings were half an hour to an hour late leaving

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    Reviewed by Andre who travelled with Brittany Ferries on Normandie

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  • "First time user but may be not the last"

    I found the route to France suited my purposes not having done this before. Brittany Ferries ship have changed for the better since my last time on one many years ago.

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    Reviewed by Karen who travelled with Brittany Ferries on Normandie

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  • "Caen to Portsmouth"

    Smooth all the way. The sea and getting on and off! Very busy restaurant but on a 5 hour plus crossing, queuing passes the time! Just a word of caution about changing your booking as we did. We booked a cabin on our orginal booking but changed to a ferry later the same day. An admin cost for changing which is okay but there was no cabin available on the later ferry. No refund for the cost of the cabin.

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    Reviewed by Anonymous who travelled with Brittany Ferries on Normandie

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  • "Pretty good going until we met French Customs"

    We left Southampton on time, I think, and enjoyed being in the booked lounge seats, bringing coffee and croissants down to them etc.  later we ate in the restaurant, and the food and service seemed fine. Not a bad crossing until it came to leaving the boat, the Normandie. Getting the cars off seemed to take an age, but no time at all compared to the time we were forced to spend on the dockside waiting tote through Customs. We were at the end of the line and just as we arrived at/the sheds another douanier appeared and beckoned us to his window. Gee thanks: why could you not have got there earlier so as to get us off the dockside sooner. We were worried about teaching our target place in daylight. We had felt that all would be well in that regard when booking and taking the published times, but  felt cheated out of an hour or more.

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    Reviewed by Stephen who travelled with Brittany Ferries on Normandie

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  • "A very comfortable and calm crossing"

    The journey from Portsmouth to Caen could not have been more comfortable. The ship was stunning as were the views. The food was delicious and the seating really comfortable throughout the ship. The whole journey both ways was calm and relaxing so the time flew by.

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    Reviewed by Angela who travelled with Brittany Ferries on Normandie

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  • "A relaxing way to start and end my holiday"

    The ferry crossing was very relaxing with excellent facilities and I was able to sleep for 3 hours in the reclining chair on the way out. The variety of restaurants and the entertainment for children was very impressive.

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    Reviewed by Helen who travelled with Brittany Ferries on Normandie

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  • "Comfortable way to cross the Channel"

    We found the crossing easy and comfortable. There were various food outlets, all of which served quality food . We had comfortable seats in the main cafeteria. This became a quiet and restful place once the breakfast rush was over. We would definitely use Brittany Ferries again.

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    Reviewed by Andrew who travelled with Brittany Ferries on Normandie

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  • "Brittany Ferries "

    Pleasurable experience.

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    Reviewed by John who travelled with Brittany Ferries on Normandie

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